| Company Details | Information |
|---|---|
| Company Name: | True Labs (stylized TRUE LABS since September 2025), operated by True Ltd. |
| Founded: | Likely 2018. Tracxn's company profile states 2018 outright, and that lines up with the year on True Labs' MGA licence number (MGA/B2B/637/2018). Two 2025 crypto-press writeups covering the $TRUE token launch state 2019 instead, so the year still isn't settled beyond dispute. |
| Headquarters: | Birkirkara, Malta (MK Business Centre, Valley Road, Floor 2) |
| Leadership: | Sergey Glamazda, CEO since September 1, 2026. Konstantin Katsev, Co-Founder and CMO. Nikita Parkhomenko, Co-Founder and COO, a title Tracxn's company profile states directly even though it's not spelled out on True Labs' own site. |
| Employees: | Not published on the company's own site. Tracxn's tracker shows 48 employees as of late August 2026, and LinkedIn places the company in a 51-200 band. The two estimates land in roughly the same range rather than pulling in opposite directions. |
| Number of Games: | Roughly 50-plus slots as of 2026, matching the figure on True Labs' own September 2025 rebrand page. That page and the company's LinkedIn profile both describe the catalogue as reaching "1,700-plus" operator platforms and "3 million-plus" real money players, figures worth treating as self-reported until an independent source confirms them. Some aggregators count higher, up to 80-93, by treating RTP-tier variants and sequels as separate entries. |
| Licenses/Jurisdictions: | Malta Gaming Authority, Critical Gaming Supply licence for type 1 games, MGA/B2B/637/2018, held by True Ltd (Malta company registration C 100091). A Curaçao licence gets claimed on some aggregator sites, but True Labs' own licensing page names only the Malta credential. |
| Certifications: | iTechLabs certifies the RNG to the ISO/IEC 17025 standard for online gaming systems. eCOGRA certifies game fairness under UKAS accreditation ISO/IEC 17025:2017 and ISO/IEC 17020:2012. |
| Languages: | Likely 10-plus, reportedly including English, Chinese, Russian, Turkish, Spanish, German, Norwegian and Finnish, though this isn't confirmed on the official site itself. |
| Website: | truelab.games |
| Social Media: | Facebook (facebook.com/Truelabgames) X/Twitter (@TRUExGames) LinkedIn (linkedin.com/company/true-lab/) YouTube |
The TrueLab to TRUE LABS Story
The studio's paper trail starts in 2018, when Malta's gaming regulator granted a Critical Gaming Supply licence to True Ltd, the entity that still holds True Labs' MGA credential today. For years the studio operated as the game-development arm of the wider True Flip group. That connection still shows up if a player traces the company back far enough. The True Flip brand itself became a standalone crypto casino, while the studio side kept building slots under the TrueLab name.
Two changes over the past year reshaped the brand as it exists now. On September 30, 2025, the company rebranded from "TrueLab" to "TRUE LABS," pairing the new identity with the launch of True World, a blockchain-based player loyalty layer. At launch, True Labs said True World already counted more than 2.5 million users, and a $TRUE token was slated for a Q4 2025 listing.
By October 2025, crypto-industry outlets covering the token listing were citing bigger totals for the wider platform, including 4.5 million players and monthly gross revenue above 7 million euros. True Labs' own LinkedIn profile currently states 3 million-plus real money players. All three figures trace back to the company itself or its promotional partners, not an independent auditor, and they shift enough from source to source that InsideCasino reads them as directional, not fixed.
Then, on September 1, 2026, incoming CEO Sergey Glamazda replaced Igor Samardziski, who had run the studio since August 2021. Glamazda arrives from the top job at GameBeat and, before that, from Virtus.pro's esports operation. He was announced with a mandate to push True Labs into ten-plus new markets. The company also stated it had released 19-plus slots year to date and grown 50 percent year over year heading into that handover, numbers worth treating as company-supplied PR rather than independently audited figures, since no outside release calendar backs them up.
What Makes True Labs Stand Out
True Labs' clearest credibility marker isn't marketing copy. It's the paperwork. iTechLabs certifies True Labs' RNG and eCOGRA certifies its game fairness, both under ISO/IEC 17025 accreditation, the same certification framework InsideCasino checks for on every studio it covers. Its random number generation sits under the Malta Gaming Authority's Critical Gaming Supply licence, and most titles land at RTPs around 96 percent or higher, solid, if unspectacular, by slot-industry norms.
The studio's most interesting technical relationship runs through Yggdrasil. Under the YG Masters partner programme, True Labs builds titles on Yggdrasil's GATI (Game Adaptation Tools and Interface) toolkit. Victoria Wild, launched in September 2020, was the first game ever built on GATI technology, a fact iGaming trade press including iGamingBusiness, CasinoBeats and SlotBeats reported in real time when Yggdrasil announced it, not just a claim recycled from company copy. Siren Song followed as a further YG Masters exclusive. The partnership gives a smaller studio's catalogue distribution reach it would not get on its own.
Then there's the crypto pivot. True World and the $TRUE token push True Labs toward the same crypto casino ecosystem where several of its distribution partners already operate. Whether that loyalty layer delivers real player value, or turns out to be marketing dressing on a standard aggregator relationship, isn't something the public record can settle yet. The user and revenue figures all trace back to the company itself or its promotional partners.
Slot Games from True Labs
True Labs' catalogue is slots only. No live dealer tables, no bingo, no progressive jackpot network. Across the full library, three titles stand out as the strongest examples of what the studio can do.
| Game | Release | RTP | Volatility | Max Win |
|---|---|---|---|---|
| Saloon Gang | July 22, 2026 | 96.04% | High | 15,000x bet |
| Battle Rage | October 15, 2024 | 96.07% (96.14% Bonus Buy) | High | 100,000x bet |
| Dr. Rock and the Riff Reactor | August 4, 2023 | 96.03% (configurable to 89.06%) | High | 50,000x bet |
Saloon Gang (July 22, 2026) runs on 243 Cascading Ways at 96.04% RTP with high volatility and a max win of 15,000x bet, figures that match the game's own spec sheet. A Multiplier Spot grows to x2048, free spins carry non-resetting multipliers with a guaranteed wild on every spin during the bonus, and a Buy Bonus option is available for players who want to skip straight to the feature.
Battle Rage (October 15, 2024) is a gladiator-themed Pay Anywhere slot, meaning wins form from 5-plus matching symbols landing anywhere on the reels rather than on fixed paylines. It carries cascading reels, a confirmed 96.07% RTP (96.14% during Bonus Buy) and a max win of 100,000x bet, with a minimum stake of EUR0.20 and a maximum of EUR200. Its centerpiece is the uncapped "Rage" multiplier accumulator. The Wild Emperor symbol triggers it, Silver Multipliers (2x up to 1000x) build the accumulation, and Gold Multipliers (2x to 10x) multiply it again at the end. Free spins don't reset the accumulator between spins, a Super Bonus Bet raises the odds of triggering them, and a Bonus Buy plus Super Bonus Buy (guaranteed free spins with a minimum x20 multiplier and Rage already active) round out the buy-in options.
Dr. Rock and the Riff Reactor (August 4, 2023) is a 243-ways rock-themed slot with a genuinely four-tier configurable RTP, confirmed at 96.03% / 95.05% / 92.11% / 89.06%, and a 50,000x max win. Power Chords and Overdrive Coils build multiplicative multipliers as wins land, and High Voltage Free Spins keep those coils charged between spins while guaranteeing a wild on every one. This entry covers the original game, distinct from "Dr. Rock and the Riff Reactor 2," a sequel the studio reportedly released around June 2026.
Beyond that trio, the wider catalogue spans cascading grids, Megaways-style mechanics and cluster-pays, with several more titles carrying well-documented specs.
Book of Truth (July 2021) offers configurable 1-10 paylines, up to 15,000x bet, and a genuinely three-tier RTP structure (96.33% / 94.01% / 92.14%) that operators can select. It's not a disputed single number, just different configurations quoted by different sources.
Guns, Love and Therapy (February 2023) runs a 6x7 Megaways-style grid with 117,649 ways to win, high volatility, up to 12,500x bet, and a configurable RTP commonly quoted around 95.07%.
Aloha: Fruit Bonanza (2023) carries high volatility (the official page corrects earlier "Medium-High" copy), up to 7,500x bet, with a standard 97.01% RTP tier and a lower roughly 95.03% tier also reported.
Mystic Charms (April 2024) offers 1-10 paylines, medium volatility, 96% RTP and up to 30,000x bet.
Clusterf**k uses a cluster-pays grid with no fixed reels or paylines, listing 96.05% RTP on the official page. A lower 89.20% tier appears only in secondary sources and isn't confirmed.
Victoria Wild (September 2020) was the debut title on Yggdrasil's GATI technology under YG Masters, a launch that iGaming trade press covered in real time, not something resting on company claims alone. Secondary sources cite wins up to 25,000x bet, though the official spec sheet is thin.
Siren Song (August 2021) is a 5x3, 25-payline YG Masters exclusive at 96.33% RTP, high volatility, with wins up to 30,000x bet.
Player forum reaction to this catalogue splits. One player compared Micropirates and the Kraken of the Caribbean favorably to "a Play'n GO/Yggdrasil mashup" and scored it 7/10. Another ran an 800-plus-spin session on the same title and confirmed the high-volatility label is earned, with real big wins alongside real dry spells. A forum moderator took the opposite view, dismissing the wider catalogue as "dull uninteresting new games" next to a rival studio. Specific titles drew specific complaints too. Street Muse's on-screen multipliers were called too small against the artwork, and Scroll of Jiuweihu was flagged as close to impossible to trigger the bonus round organically without paying for a bonus buy. That's a more textured picture than a highlight reel would suggest, worth weighing against the polish other players praise.
Top True Labs Casinos in Canada
Canadian players reach True Labs' catalogue through offshore, Curaçao-licensed operators rather than any AGCO-regulated Ontario site. 7Bit Casino confirms this directly, running a dedicated True Labs games page on its own site with 50-plus titles and a Canadian-facing mirror domain. Among the other operators reported to carry a dedicated True Labs section are Wild Tornado Casino, Stake.com, Oshi Casino, Spinch Casino and Boho Casino. InsideCasino verified 7Bit's listing directly but relied on search-indexed results for the rest, so that second group should be read as reported, not independently confirmed. The overall distribution footprint leans heavily crypto-friendly.
Free demo play isn't built into truelab.games itself. There's no per-game demo mode on the official site. Several of the operators that carry the catalogue, 7BitCasino among them, offer free-play demos of True Labs slots before real-money wagering.
Pros and Cons
Pros
- Independently certified RNG (iTechLabs) and fairness (eCOGRA) under an active Malta Gaming Authority licence
- Most titles carry RTPs at or above 96%
- A real technical partnership with Yggdrasil (YG Masters/GATI), documented by independent trade press and extending the studio's distribution beyond what it could reach alone
- Multiple Trustpilot reviewers independently describe the output as visually polished, with one calling it a personal favorite
Cons
- Third-party review coverage is thin. Only seven Trustpilot reviews exist for the entire studio, producing a 3.8-out-of-5 average split 58% five-star and 14% each at four-, three- and one-star
- One of those seven reviewers alleges a $10,000 loss without a single bonus trigger and calls the studio a "scam," a single unverified anecdote on a very small sample that the company hasn't publicly addressed
- At least one title, Scroll of Jiuweihu, has been singled out by players as close to unplayable for its bonus round without a paid buy-in
- Founding year, employee headcount and total game count are all imprecise in the public record, with company copy and third-party aggregators disagreeing
Our Final Thoughts on True Labs
True Labs' regulatory and technical fundamentals are genuinely solid. The studio holds an active MGA Critical Gaming Supply licence, carries RNG and fairness certification from two separate accredited bodies, and posts RTPs that mostly clear 96%. The Yggdrasil YG Masters relationship is a real credibility marker too, confirmed outside the company's own marketing. Victoria Wild and Siren Song both shipped as genuine collaborative products, not partnership announcements that never materialized into games.
Where True Labs gets harder to size up is everything around the games. The company's own site won't say when it was founded or how many people work there, and outside estimates on both move around. Tracxn and LinkedIn at least converge on a headcount somewhere in the high-40s to low-100s, a narrower range than the studio's public messaging suggests. Reviewer volume stays thin, seven Trustpilot reviews total, so neither the enthusiastic five-star praise nor the single "scam" complaint should be read as representative of anything beyond itself. Add a company mid-transition, a September 2025 rebrand, a brand-new CEO as of three weeks before this review, and a blockchain loyalty layer still finding its footing, and the honest read is a studio with solid paperwork and a handful of well-built games, but not yet enough of a public track record to call it a settled, known quantity.
True Labs FAQs
What is True Labs?
True Labs, stylized TRUE LABS and formerly TrueLab, is a Malta-licensed online slot studio known for high-volatility cascading and cluster-pays titles. SOFTSWISS distributes its games as an aggregator, and it also ships titles through Yggdrasil's YG Masters programme.
Who founded True Labs, and who runs it now?
Konstantin Katsev (Co-Founder and CMO) and Nikita Parkhomenko (Co-Founder and COO, per Tracxn's company profile) founded the studio. Sergey Glamazda took over as CEO on September 1, 2026, succeeding Igor Samardziski, who had led the company since 2021.
Is True Labs licensed?
Yes. True Ltd, the entity behind True Labs, holds Malta Gaming Authority licence MGA/B2B/637/2018 for Critical Gaming Supply. Some secondary listings claim a Curaçao licence too, but that credential doesn't appear on True Labs' own licensing page.
Are True Labs games independently tested?
Yes. iTechLabs certifies the RNG and eCOGRA certifies game fairness, both ISO/IEC 17025-accredited testing bodies.
How many games has True Labs released?
Roughly 50-plus as of 2026, matching both the studio's September 2025 rebrand announcement and its LinkedIn profile. The exact figure still depends on the source. Some aggregators count upward of 80-93 by counting RTP-tier variants and sequels separately.
Can Canadian players access True Labs slots?
Yes, through offshore, Curaçao-licensed operators such as 7Bit Casino and Wild Tornado Casino. There's no evidence True Labs or its parent is registered with Ontario's AGCO, so its games sit outside the AGCO-regulated Ontario iGaming market specifically.
Can players try True Labs games for free before betting real money?
The official truelab.games site doesn't offer its own demo mode, but several operators that carry the catalogue, including 7BitCasino, provide free-play demos of individual titles.
