Jackpot Island Casino Canada

Contents

1. Bonuses and Promotions
2. Jackpot Island Casino Games
3. Jackpot Island Mobile App
4. Customer Support
5. Deposits & Withdrawals
6. Jackpot Island and Responsible Gaming
7. FAQs

Jackpot Island Bonuses and Promotions

There is a decent range of casino bonuses and promotions available on the Jackpot Island site, all of which are open to players in Canada. These are subject to change, but at the time of us reviewing this casinos, they have the following on offer.

Welcome Bonus

In Canada, Jackpot Island offers new players a generous welcome bonus which goes up to C$3,000 and is split across the first 3 deposits.

Other Promotions

There are a range of ongoing promotions at Jackpot Island, for loyal players.  The variety of ongoing promos is good and better than we have seen at a lot of other casinos.

Weekly Cashback up to 20%

This weekly cashback promotion gives players up to 20% additional credit on their losses, depending on their VIP level. The cashback is credited into the player’s account on every Monday.

Tuesday Extra

This Tuesday Extra promotion tops up the player’s balance with a 50% bonus up to C$100 on their deposit, with bonus code EXTRA50, even twice a day!

Wednesday C$75

Players who are actively making deposits, get up to an extra C$75 every Wednesday of the week.

Friday Fun 

Depositing players can also take advantage of the Friday Fun promo, that grants players up to C$50 every Friday, which gets the weekend started.

Sunday Spin and Win

Sunday sees up to 200 additional free spins being credited to players accounts.  The spins are available on a weekly selection of slot games.

Game of the month

Keeps the players intrigued with unique game picks from Jackpot Island’s portfolio and customized bonuses.

VIP Scheme

Jackpot Island’s Loyalty Program begins automatically when the players make their first bet! For every C$10 wagered, 1 VIP Point is received. The longer one plays, the higher the VIP Level. As a Jackpot Island VIP Club member, players can get exclusive benefits. Some of the benefits include the following:

• Dedicated Account Manager
• Special VIP games & sneak peeks
• Special promotions exclusive to the VIP level
• Special tailor-made bonuses
• Loyalty points that can be redeemed for bonus money at the VIP store
• Highly exclusive gifts, rewards, bonuses and profitable cashout benefits

Jackpot Island Casino Games

There is a good range of casino games on offer at Jackpot Island and we like the way that they have categorized them neatly into sections.  The search feature works well and this will become even more useful as their game portfolio grows.

Slots

The Jackpot Island casino lobby has already been integrated with some of the top slot game providers, which is impressive, given how young the casino is.  The top slot game developers we found in the casino were NetEnt, Red Tiger and Play N’Go.

Live Casino

When we tested Jackpot Island, we were only able to play Craps, European Roulette and Blackjack.  We didn’t find the live variants, which was odd given that they have integrated with Evolution Gaming. We assume that this area is still a work in progress.

Jackpot Island Mobile App

The games on Jackpot Island can be easily played on mobile devices and functionality is good. There is no need for installation and they do not yet have a dedicated casino mobile app.  That said, their site design has clearly been done with mobile first in mind and everything optimised well for the different mobile screen sizes that we tested.

Customer Support

The ways to contact the Customer Support team are various and depend on the client’s preferences: Live chat or email support@jackpotisland.com, contact form or by phone. Unfortunately, the team is not always reachable by phone and you will need to select a call-back option.  However, in our experience, most players prefer using live chat nowadays, so the lack of live phone support isn’t a deal breaker.

We found that their support is available in all of the languages that the site operates in, which is good news.  You can communicate with their support team in English, Finnish, German, Portuguese and Spanish.

Deposits & Withdrawals

The deposit options available for Jackpot Island’s Canadian players include some of the most popular payment methods, including Interac e-transfer, Interac online, Visa, Mastercard, Bank transfer and Skirll

Most cashout requests are processed immediately which makes it one of the fastest withdrawal casinos in Canada. Some withdrawals require further identity checks, a time of up to 48hrs is given. The minimum cashout for credit or debit cards is $50 and for e-wallets it is only C$10. Identity verification is required for any cashout requests of over C$2000.

Jackpot Island and Responsible Gaming

Jackpot Island takes responsible gambling seriously. They make their best effort to ensure that playing at the casino stays fun and entertaining. To prevent players from losing control of their gambling, there are certain restrictive options available to them. They can choose to control their account by imposing any of the following measures: set deposit limits, limit the duration of their play-time, set a time-out period or even self-exclusion if needed.

Final thoughts on Jackpot Island

Jackpot Island has a good design and the functionality is great on the mobile devices we played it on. Their game portfolio is lacking, but this is expected, given how new to the market they are. The casino holds an international gambling license from the Malta gaming commission, who are one of the strictest authorities in the industry. The fact that Jackpot Island holds one of these licenses, gives them even more credibility. All of this, along with their good range of promotions, makes JackpotIsland a good choice for players in Canada.

Jackpot Island FAQs

Article by:Tommy Dawson

Tommy is an experienced casino player and has been working in the gambling industry for over 15 years, most of which has been at Director level.

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