Chelsea Palace is one of the newer casinos opening in the Canadian market, having been established in 2018. Featuring a vast selection of online slots and table games from many of the top casino developers in the industry as well as a healthy set of features and bonuses, players will find a lot to like in this online casino site.
The Chelsea Palace Casino is currently run by Grace Media. Having already launched a fair number of other casino sites, they have proved themselves to be a capable online casino operator, and Chelsea Palace serves as another example of their work.
As a casino site under the Grace Media umbrella, Chelsea Palace Casino has licenses to operate in Canada. This, along with a verified fairness audit from independent industry evaluator eCOGRA, should help reassure Canadian players of the security and trustworthiness of this site.
Chelsea Palace is done up in a relatively simple black and white user interface, sprinkled in with hits of gold and deep red to really bell the feeling of playing at a lavish royal palace. That being said, the interface of the website is remarkably simple and easy to navigate, with very little in the way of menus and all of the site’s games accessible from a full grid when you access the “All Games” tab.
Chelsea Palace Casino has a variety of bonuses and promotions on offer to give to new casino players. For instance, the casino's welcome bonus gives players up to 200 bonus spins on three of the site's most popular slot games with a minimum deposit of C$10.
The casino also has a "Game of the Week" special offer, which offers players a few bonus spins on a select game every week.
What games does Chelsea Palace Casino have?
Chelsea Palace Casino boasts a catalogue of well over 500 online casino games. A vast majority of these are online slot games from renowned developers in the industry (which we will cover in greater detail in the next section), and include such highly popular and critically acclaimed titles as Immortal Romance, Starburst, Rainbow Riches, and Bonanza Megaways.
Chelsea Palace also features other game genres like online bingo and casino table games like blackjack and baccarat.
What game providers does Chelsea Palace Casino have?
As you can probably tell from their impressive selection of online casino games, Chelsea Palace features a wide range of titles from some of the best game providers in the business. We've listed some of the most notable providers on the Chelsea Palace catalogue, but this is not an exhaustive list, and new providers are continually being added to the platform over time:
Microgaming
Realistic Games
Evolution Gaming
NetEnt
Yggdrasil Gaming
Thunderkick
SG Gaming
Red Tiger Gaming
Pragmatic
What payment methods can I use on Chelsea Palace Casino?
Payment method support on the Chelsea Palace Casino is pretty robust, with a majority of the most popular payment processors accepted here. The standard fare of credit cards like Mastercard, Maestro, and Visa are of course available, as well as all of the expected online payment processors like Neteller, Skrill (and Skrill 1-Tap), Trustly, and Boku.
Chelsea Palace processes deposits through all of these payment processors with no transaction fees from the casino except for Boku, which has a transaction fee of 15%. Of course, these fees do not include any extra fees added on to the transactions by the payment processors themselves, so players do need to be aware of any such additional costs. Withdrawals are also subject to fees and lead times depending on the payment processor.
What is the customer support like at Chelsea Palace Casino?
Customer support at Chelsea Palace Casino is handled through email and live chat. From our scouting, the casino site does not appear to have an openly-available phone support line yet, instead preferring to resolve most issues through the aforementioned two contact methods or the official support portal provided through Zendesk.
Support Options
Email
customersupport@thegracemedia.com
Phone number
+44 203 621 6949
Live Chat
Available
Our Final Thoughts on Chelsea Palace Casino
For Canadian gamblers and other players from supported regions, Chelsea Palace Casino has a fairly competitive set of perks and features on offer. The casino site works very well on both desktop and mobile devices, and its games catalogue features fun and high-quality titles from industry-leading developers in the space. While we would have liked to see the customer support material be a bit more fleshed out, Chelsea Palace still provides a solid casino gaming experience for players of all budgets.
