Casino Website Design
We begin our BGO casino review by assessing bgo.com's website in terms of appearances and usability - two absolutely crucial areas for any online casino looking to attract (and keep) players. Failure in either department isn't really an option for online casinos anymore. So how does BGO casino look on desktops or laptops?
The mobile gaming stupor that grips so many players these days means that desktop customers (and to lesser extent laptop customers) are often overlooked by online casino developers. This is especially the case with real money casinos whose owners sometimes lack the funds to create flexible and FULLY responsive platforms. But given BGO.com's considerable pedigree (and profit margins), it's safe to say that the company's development team probably doesn't have to contend with financial constraints.
An animated, highly-polished splash page greets unregistered or new customers yet to trigger the BGO login cookie. It includes information about the ever-present deposit bonus and the seemingly endless benefits of playing at BGO Casino.
Once you've managed to negotiate the splash page, the main site comes into view. Its narrow layout is admittedly something of a departure from the full-screen extravagances that grace lots of big-brand casino sites at the moment. But everything seems reasonably well-presented - a large, conventional promo header dominates above the fold underneath which are thumbnails for the games. These are cleverly organized into scrollable five-column sections. A very simple logo sits next to the main menu.
Like any major casino, BGO includes a responsive website. On mobiles as well as tablets, the BGO Casino platform renders well and operates without issue. Apart from the themed background, there's very little to differentiate the site from its desktop counterpart. The animated splash page, complete with the free spins Mega Wheel promotion, is even included - page load times are clearly not a problem when you've got such a high-end server. So responsivity is most certainly not an issue here.
Casino Website UX
Navigation on BGO casino is intuitive enough, despite the existence of two horizontal menus. One includes links to the various game categories while the other relates to the actual games lobby. As mentioned, the casino games can be browsed by scrolling or via a 'show all' button. Above the menu sits the BGO.com login/join now buttons along with a search bar. On smaller screens, the main website navigation is tucked away in a traditional mobile menu with a hamburger icon. However, the lobby links are retained, allowing easy access to mobile games. Strangely though, it's not possible to scroll through them in portrait mode. This minor quirk aside, it’s easy to get around the BGO Casino website.
BGO Casino Games
BGO Casino originally operated its own proprietary software before making the switch to Playtech in 2015. As a result, BGO game variety is outstanding. Unsurprisingly, its portfolio is mostly made up of online slots, although table games and bingo rooms are available as well. Nevertheless, let's kick off this section of our BGO Casino review by evaluating its slot game collection.
BGO Online Slots
At the time of writing BGO Casino features more than 1100 slot games from some of the biggest casino game developers in the business. These include games from Quickspin, Blueprint Gaming, Playtech, NetEnt and IGT.
Standard Casino Slots and Progressive Jackpots
In keeping with all top casinos, BGO offers a good mix of new releases and classic titles. Consequently, you'll be able to try your hand at established games such as Twin Spin and Gonzo's Quest as well as the likes of Beat the Bobbies at the Tower of London and Street Fighter Two. Here's a list of some of the slots that populate the BGO casino lobby.
BGO Casino UK features 61 jackpot slots. Although some of these are pretty obscure, a few prominent games have been thrown in such as Piggy Riches Megaways and Spin Town. These jackpot variants feature some sizeable pay-outs in their own right.
However, in terms of prize money, they're not in the same league as the big progressive titles, especially those from the Mega Jackpots and Mega Moolah series. So players looking for life-changing pay-outs will presumably be happy to see that many of these jackpot slots can be found on the BGO website.
Classic Casino Table Games
BGO Casino furnishes shy and retiring types with a superb range of RNB-based casino games. Its collection, predominantly made of computer-based blackjack and roulette variants, comprises Premium Blackjack, Blackjack Switch, European and American Roulette. These games offer an excellent introduction to new players who've yet to experience the cut and thrust of live casino play.
Live Casino Games
Those ready to try their luck against real-life opponents have access to an above-par live dealer platform that's powered by Playtech. The BGO online lobby offers access to live blackjack, roulette, and baccarat, with all games streamed in HD. The 30+ tables are overseen by professionally trained casino croupiers. And in keeping with the best live casino environments, live chat and in-game statistics are provided. It's also possible to play on mobile devices too. Those looking for something a bit different will be able to try new additions to BGO's live suite such as Spread Bet Live, Spin a Win, and Age of the Gods Roulette.
BGO Bingo Games
So what about the BGO bingo game offering? Well, in addition to a formidable range of online slot casino games, BGO also features plenty of bingo games too. 75 and 90-ball versions are available across 16 themed and exclusive rooms. There's also a VIP bingo room which features prizes of up to $200 and free space for newbies. Known as Beginner's Luck), it's intended as a gentle introduction for newly signed up bingo players and remains open for seven days after registration. Although the shared $12 bonus cash prize isn't exactly a king's ransom, it's something of a curtain-raiser for the bustling BGO bingo suite which features an extremely busy schedule. Those looking for more lucrative pay-outs have access to a few progressive bingo jackpot games.
BGO Casino Promotions
BGO casino operates a reasonable collection of promotions. Central to these is a hugely popular welcome bonus that allows customers to spin the Mega Wheel on 1st deposit of at least $10. Joining this omnipresent perk is an assortment of slot game tournaments.
BGO Slot Tournaments
BGO operates a busy schedule of slot game tournaments that reward players with free spins and cash prizes. These apply to a variety of games including Wolf Run, the Big Easy, and King of Atlantis. There are currently four in operation: the Breakfast Club (available daily from 6 am to 9 am), Lucky Break (available daily from 11 am to 2 pm), the Daily Drop (available every weekday from 6 pm to midnight) and the BGO Big One (available every Friday from midday to midnight).
To be eligible, players need to make a deposit within the previous 24 hours although invite-only tournaments are available on occasion. Once a deposit has been made, you'll be able to enter at least one tournament 'for free'. Special non-withdrawable spins are then credited to the bonus balance and all winnings derived thereof added to the leaderboard score. As is the case with the sign-up bonus and its $8 per 10 spins max stipulation, this incentive is subject to a few conditions, including the same wagering requirements.
BGO Customer Support
It's incumbent on all online casinos to provide an adequate customer help suite. And BGO includes a comprehensive FAQ help section that covers a multitude of issues relating to things like registration, the deposit bonus deal, responsible gambling, ID verification, deposit/withdrawals, and payment methods. Those with more pressing issues can make use of live chat which is offered seven days a week, 10 am to 10 pm. Questions too complicated for a live chat can be communicated via a form - an email address is also available as is a postal address - perfect for aggrieved wordsmiths desperate to get their thoughts down on paper. Unfortunately, a telephone number does not form part of the customer service package.
The BGO VIP scheme is known as the Rewards Hub and is available to all players. So presumably, this means that BGO considers every single one of its customers to be 'very important'. Mercifully, they refrain from using this kind of guff in their promotional spiel. To join the tiered scheme, it's merely a case of opting in and making a deposit or two to be eligible for various prizes. The more you deposit, the higher the level you'll reach. There are ten levels within four loyalty tiers. For the Blue (basic) level, some of the following perks are available.
BGO players who deposit constantly have access to additional treats and prizes such as faster withdrawals, exclusive access to certain games, personalised gifts, and a dedicated account manager. In order to progress through the loyalty tiers, gamers must acquire points from playing slots and other BGO games. Although BGO resets points totals at the beginning of each month, player loyalty statuses remain for three months - a nice gesture when all's said and done.
BGO Casino UK includes a raft of payment options that allow registrants to make full advantage of its many slots and BGO bingo games. Alongside standard services such as VISA, is a collection of transaction services such as PayPal, Maestro, Skrill, and Neteller. Interestingly, MasterCard is still listed as an option despite being banned by the UK Gambling Commission. Maybe this is deliberate given that the long arm of the Gambling Commission doesn't extend to overseas territories. No specific information is provided about which service can be used to take advantage of the BGO first deposit bonus. Presumably, this doesn't matter. But we should point out that neither Skrill nor Neteller can be used to make a deposit for bingo all the slots tournaments.
Deposits/Withdrawals - Limits and Restrictions
BGO has in place some fairly innocuous limits and restrictions in respect of deposits/withdrawals. The minimum amount which can be deposited in a single transaction is $10 and there are no extra fees attached. This is the same for withdrawals as well. Save for bingo and progressive slots, all BGO games are restricted to a maximum pay-out of $250,000 - suffice to say, this shouldn't present too much of a problem for most gamblers, UK-based or otherwise.
Putting it All Together
That concludes our rather lengthy, dare we say it, comprehensive BGO casino review. So let's put it all together and provide you with our final thoughts.
BGO First Deposit Offer and Tournament Play
As far as BGO promotions go, there's no getting away from the fact that the first deposit bonus is rather ubiquitous. Nevertheless, it seems that the chance to spin a wheel on 1st deposit payments seems to be enough to cause plenty of punters to go all giddy with excitement. Why else would such an offer be so widely available? Despite little caveats such as the 'max bet $2 50' stipulation, the welcome bonus provides a decent introduction to initiates looking to sample the many games available. For registered, regularly depositing punters, the slot tournaments provide another opportunity to enjoy the games - while not all that original, it’s possible to win some decent prizes - zero entry fees are something of a bonus too.
BGO Casino Slots and Bingo Games
As is the case with all successful online casinos, BGO boasts an expansive game lobby that's populated by a great collection of slots and bingo titles. With regards to the slots, BGO's collection is graced by new and established high-profile games. These have been sourced from some of the most celebrated developers in the industry.
And number daubers should be more than satisfied with the many bingo rooms available - in fact, there are enough here to compete with a lot of the best bingo site operators. We also liked the fact that a free bingo room has been laid on for newbies and that the actual bingo schedule is almost none stop. Ok, so that's our casino games overview out of the way. How about responsivity?
Online casinos that want to stay relevant need a responsive site that's going to satisfy fans of mobile games. And we can't fault BGO in this regard. We should mention too that the BGO bingo login is the same as the general BGO com login - this isn't always the case with multi-game platforms.
Customer support is fine as well thanks to live chat functionality - a bare minimum requirement these days. Complementing instant chat is an email form and address as well as a pretty thorough FAQ section - nothing to see here then.
In conclusion, we can confidently assert that BGO has an iGaming package to match that of the very best online casinos. There's certainly no disputing its superb game collection either. The only criticism we can level at this top-notch operator is a lack of promotional variety. Other than that, we don't really have many complaints.