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Tortuga Casino Review (Canada)
Our rating
3.6

Tortuga Casino Review (Canada)

By Ralph Trayfalgar, Updated:

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Tortuga Casino Review (Canada)

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Pros & Cons

Pros

  • Wide variety of promotions
  • VIP program
  • Live casino games

Cons

  • Broken casino game function
  • Limited game selection

Available Countries and Games

Launched Date
July 15, 2020
Licences
Curacao license
Languages Available
English, French
Software

Payment and Withdrawal Methods

Currencies Allowed
CAD, EUR
Withdrawal Limit
C$10,000 per transaction
Withdrawal Method
Interac, Cashlib, CC2, Coinspaid (crypto), Jeton, Mastercard, Neosurf, Visa
Deposit Methods

Tortuga Casino Bonus and Promotions

Tortuga Casino has a treasure trove of bonuses made to accommodate players of all budget ranges. We’ve listed details of these bonuses below to help you decide if they are right for your gaming needs. 

Welcome Bonus

New casino players in Canada have the chance to choose between two bonuses on signup, which offers a specific set of incentives that work well for different kinds of players. For your reference, we’ve listed 

Key Terms

Terms “Sailor” Welcome Bonus “Commander” Welcome Bonus
Eligibility: Selected upon signup Selected upon signup
Deposit Value: 120% up to C$1200 C$400 for C$300 deposit
Other Value: N/A VIP account status for 14 days
Minimum Deposit: C$10 C$300
Wagering Requirements: 40x bonus 40x bonus
Weighting Rules:

Slot games: 100%

All table & live casino games: 10%

Slot games: 100%

All table & live casino games: 10%
Maximum Bet: C$5 C$5
Time Limit: 14 days 14 days

Other Promotions

Outside of the pretty substantial welcome bonus, Canadian players will find lots of ways to extend their gameplay thanks to the site’s many recurring bonuses. These bonuses include:

  1. Monday top-up bonus: 20% up to C$200 every Monday

  2. Thursday top-up bonus: 150 free spins for every C$50 deposit

  3. Weekend mystery bonus: random deposit bonus or free spins every Friday

VIP Scheme

Tortuga Casino has a VIP Club program for high rollers that has all of the typical bells and whistles you could expect, including expedited payments, a dedicated account manager, exclusive bonuses and more. What is unique here is that there is not one, but three ways to get VIP status. 

The first is the typical invitation for loyal or otherwise highly-profitable players. As we noted earlier, though, you could also give the VIP status a try right from the get-go if you choose and claim the “Commander” welcome bonus when you sign up. 

Most interesting, however, is the third option.  You can apply for VIP status at Tortuga Casino if you are already a VIP at a different casino site. Now, whether they will actually grant this to you is a different matter.  Our review account certainly didn’t, but it is at least worth a try.

Tortuga Casino Games

Tortuga Casino boasts a casino game catalogue of over 2,000 titles that include online slots, live casino games, and table game titles. Despite this claim, the number of games you actually see on the casino page seems to be a lot more limited because of the (for lack of a better term) broken game sorting functions. 

While searching for specific games is fine, trying to find games with any of Tortuga Casino’s sorting filters is a lot less helpful as it doesn’t actually show all of the games that match these filters. And without any prior knowledge of what games the site actually has, it does call Tortuga Casino’s claim of “2,000+ games” into question.

Tortuga all casino slots category on mobile view
A comparison of the “Popular Slots” category (left) and the “All Slots” category (right).
  1. Slots

    Tortuga Casino hosts several slot games from several notably well-known developers like Betsoft, Pragmatic Play and Yggdrasil, alongside a few of the smaller outfits like Boongo and Reflex Gaming. Titles like Rise of Merlin, Sweet Bonanza, and Total Overdrive are a few of their most popular titles, with more that are found with a bit of wrangling with their game search.

  2. Live Dealer Games

    Evolution Gaming supplies all of Tortuga Casino’s 16 live dealer game rooms, which include casino classics like blackjack and roulette alongside game shows like Gonzo’s Treasure Hunt and Cash or Crash.

  3. Other Games

    Besides this, Tortuga Casino also has a handful of online table games like blackjack, poker, and roulette. Like the live dealer games, the catalogue of games here are pretty scant, but have most of the popular choices that you can expect.

Tortuga Casino App and Mobile

Tortuga Casino’s mobile version is little more than a reactive HTML5 layout of the desktop-sized site and therefore performs about the same, for better and for worse. Indeed, the mobile casino still has the same frustrating bug with the casino games sorting function.

Despite its more fundamental issues, finding your way around the site is pretty straightforward and doesn’t have any major bugs that we can find. 

Customer Support

Canadian players can contact Tortuga Casino either through their live chat channel or their email, both of which are inaccessible to those who haven’t yet signed up for an account. Overall, the site’s customer support services are fairly unremarkable without quite the same fervour as some of the larger online casinos out there.

Tortuga Casino Deposits & Withdrawals

The payment options available at Tortuga Casino aren’t quite as broad as other sites, but they do cover all of the most common ones that are used by Canadian players. Examples include:

Payment Method Deposit Withdrawal
Interac e-Transfer ✔️ ✔️
Coinspaid (crypto)(BTC, ETH, ETC, LTC) ✔️ ✔️
Bank Transfer ✔️
Skrill ✔️ ✔️

Tortuga Casino and Responsible Gambling

In compliance with local laws, Tortuga Casino employs several controls to verify players’ identities and block money laundering and other illegal activities. 

Before you make your first real money deposit to the site, Tortuga Casino requires Canadian players to send identifying documents to the casino through the “Documents” section of their online casino account. The required documents are front and back scans of a valid government ID, proof of residence, and proof of billing. 

Tortuga Casino also provides measures for players to help themselves when dealing with potential gambling problems. These measures, which can be activated either through your online casino account or by contacting casino support, include short-term timeouts, longer-term self-exclusion, spending limits and a full casino account lockdown. 

Tortuga Casino Summary

Tortuga Casino is a promising online casino that places quite a bit of emphasis on making sure fresh faces and veterans alike are rewarded over the long term. While these extra loyalty rewards are nice to have, however, it is hard to stick around at an online casino that doesn’t let you play the games it says it has. 

For this reason, we find ourselves more comfortable recommending other online casinos over this one.

FAQs

Is Tortuga Casino legit?

Yes, Tortuga Casino is a legitimate casino site that is currently licensed in Curaçao.

How do I withdraw money from Tortuga Casino?

You can withdraw your money from Tortuga Casino through the “Withdraw” tab on your casino account page.

How long is Tortuga Casino’s withdrawal time?

Tortuga Casino processes withdrawals within a day after making a request, and it can take anywhere from another day to a week for the withdrawal to complete based on the payment method you choose.

Which payment options are available at Tortuga Casino?

Tortuga Casino accepts a range of online payment methods, including Interac, bank cards, and a number of cryptocurrencies.

What is the minimum deposit at Tortuga Casino?

The minimum deposit at Tortuga Casino is C$10.

Can I play in Canadian dollars at Tortuga Casino?

Yes, you can play at Tortuga Casino with Canadian dollars. However, some of the values of their bonuses are written in Euros, which means you will need to do a bit of quick math to work out their value in CAD.

What are the most popular casino games at Tortuga Casino?

The most popular online casino games you can play at Tortuga Casino include Sun of Egypt 2, Reactoonz, Buffalo King, and Cherry Pop.

Do I need to download an app to play at Tortuga Casino?

There is no app that you need to download to play at Tortuga Casino. Everything you can do is all handled on the online casino site, whether you’re on a PC or a mobile device.

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