Spin Casino Review (Canada)

How Good is Spin Casino's Design?

Spin Casino's previous incarnation, Spin Palace boasted a highly-polished, intuitive front-end. And nothing much has changed. Apart from a few minor tweaks here and there, the Spin Casino site looks fine and is easy to navigate. The same can be said of the mobile casino platform too, with the Spin Casino website operating flawlessly on desktops, tablets, and mobiles.

Spin Casino on Desktop

Well, things start promisingly enough. The desktop version of Spin Casino comprises a full-screen layout. The old white, navy blue and teal colour scheme has been replaced with white, purple, and red tones which look pleasant. As is typical of most casino platforms, a large slider header dominates above the fold. The home page, is populated by a colourful rendering of a Las Vegas nightscape. This serves as an effective backdrop for the welcome bonus. Multiple Spin Casino login and registration buttons have also been included which is slightly annoying - perhaps they want you to sign up?

On the internal pages, Las Vegas is replaced by various characters plucked from Microgaming's acclaimed slots. In the actual lobby, the thumbnails are organized into six well-spaced columns that collapse into three or four columns on mobiles, depending on the specific device. It would have been nice if they'd included the payout percentage for each one but what the hey.

Spin Casino on Mobile

Unsurprisingly, the Spin Casino platform is totally responsive - branding is retained as is the main promotional header. Everything looks just as polished as the desktop platform. Handy, if you're looking to attract tablet or mobile casino gaming freaks.

How Good is Spin Casino Player Experience?

Spin Casino makes use of two navigation menus. The main menu forms part of the deposit bonus slider with most of the links repeated in the mobile pop-out menu. At the top of the front page are four-starred links pointing to the e-sports, sports, and live sections offered by Spins Casino.

The actual real money casino games can be grouped according to type with search functionality also provided for players looking for specific titles. The latter is always a welcome feature for the simple fact that it makes for easier game browsing.

So as far as design and usability go, we couldn't really fault the Spin Casino website. It's logically structured, looks polished, and operated without issue across all devices we tested. So how about game variety?

What Games Does Spin Casino Have?

There's not a great deal wrong with Spin Casino as far as the actual casino games go either. Sure, you're going to be stuck with titles from just one software provider. But there are over 1200 slots to choose from. Table games are also well-covered with numerous variants of blackjack and roulette ready to play. These are supported by one of the most outstanding live dealer suites in the industry - casinos that partner with Evolution usually go down very well with players.

Slot Games

Spin Casino offers more than 1200 online casino slots Although they’re from just a single developer (Microgaming), plenty of big titles have been made available. Some of the best include Avalon, Thunderstruck I and II, Book of Oz, Immortal Romance, Book of Ox, and Lucky Leprechaun.

In addition to standard games, Spin Casino has also included jackpot slots from Microgaming such as the celebrated Mega Moolah - to date, the most lucrative progressive jackpots of all time. This is joined by other progressive jackpots by Microgaming including Fruit Fiesta, Lotsaloot, Major Millions and Wow Pot.

Table Games

Also populating the Spin Casino lobby is a superb collection of classic casino games developed by Microgaming, most of which are made up of roulette and blackjack variants. Some of these are as follows:

Roulette Games

• European Roulette
• French Roulette
• Multi-Wheel Roulette
• Premier Roulette
• Sapphire Roulette

Blackjack Games

• European Blackjack
• Classic Blackjack Gold
• Vegas Strip Blackjack
• High Street European Blackjack
• European Blackjack Gold Series

Additional Casino Games

• 3 Card Poker
• Card Climber
• Craps
• High-Speed
• Poker
• Red Dog

These games don't match the excitement of live play. But they offer a great introduction for noobs looking to familiarise themselves with the rules. In fact, if you fall under this classification, we'd highly recommend that you restrict your play to these games before trying your hand against real gamers. That way, you'll be able to protect your bankroll! Thus, we're always happy to see computer-based games like these included in casino lobbies.

Video Poker

Accompanying the above games is an above-par video poker section. These games aren't quite as popular as they once were, but, they still attract a solid online following. And fans of video poker games should be pretty satisfied with the titles currently available. Spin Casino features some of the following games:

• Aces and Eights Poker
• All Aces Poker
• Deuces Wild Poker
• Double Double Bonus Poker
• Tens or Better Poker

Live Dealer Games

Spin Casino’s live dealer games are powered by Evolution Gaming – as gamblers will tell you, Evolution Gaming is an outstanding live specialist that's become one of the most acclaimed providers in the industry. As a result, you should be able to enjoy super-smooth HD streaming during game-play, live chat and detailed in-game statistics. This is of course provided that you've got a reliable connection. These days, most of the best live environments work perfectly fine with 4G. So long as you're not underground, you should be able to blow your bankroll from almost any location! Indeed, we couldn't find any fault with regards to connectivity, although there were a few lags here and there using the aforementioned service.

All games are overseen by professional croupiers. These people have been specifically trained to work the tables, of which there are plenty. You'll be hard-pushed to find a minimum stake of less than C$5, though. Live dealer casino games include:

Live Roulette Games

• Live Roulette
• Live Blackjack
• Deal or No Deal Live
• Monopoly Live

Live Hold’em Games

• Live Baccarat
• Live Ultimate Texas Holden
• Live Dream Catcher
• Free Bet Blackjack
• Side Bet City

Sports Betting

In addition to casino games, Spin Casino includes a sportsbook and mobile sports sections. Most of the popular sports games amongst Canadians are available to bet on, including Basketball, Baseball, NFL, Soccer, Tennis and Boxing. The odds are competitive as well, so it shows they are taking their sportsbook as seriously as their casino games.

What Bonuses Does Spin Casino Offer?

Spin Online Casino doesn't score all that well in the bonus deals department. Admittedly, the C$1,000 welcome bonus is something of an attention-getter. But so too are the harsh wagering stipulations. They really take the sheen off what would otherwise be a pretty good deal.

• 1st Deposit Bonus - 100% Match up to C$400
• 2nd Deposit Bonus - 100% Match up to C$300
• 3rd Deposit Bonus - 100% Match up to C$300

Does Spin Casino Have VIP and Loyalty Schemes

To compensate for a discernable lack of promotional variety, Spin Casino Canada does at least operate a VIP casino loyalty program. It's an exclusive loyalty club that awards points every time you play. These can then be redeemed for ‘free’ casino credits. There are six levels: bronze, silver, gold, platinum, and prive. Progression will depend on the amount of money you’re willing to spend on a casino spin or a roll of the dice etc.

Obviously, the more you play, the further you’ll progress. Casino slot games, parlour games, and American roulette contribute 100% towards the loyalty point system. Table poker, roulette, Red Dog and Sic Bo contribute 50% while all games of video poker and blackjack contribute 10%. Classic Blackjack, Aces Video, and Power Poker games offer 2% rates.

Currently, 5000 loyalty points are worth C$10. However, to earn those 5000 loyalty points you’ve got to spend C$1000. Happily, you'll be rewarded with 2500 points (C$5) once registered.....

Sorry, but we’re struggling to see the value here. To put this point rate in perspective, in order to qualify for the platinum level, players are expected to accumulate 75,000 points. Needless to say, this is going to require sustained, extravagant spending and a very, very large budget. We should also make mention of the fact that all loyalty/bonus points must be redeemed within 90 days of acquisition. Can we move on...pleeease.

What Is The Customer Support Like at Spin Casino?

Spin Casino does OK with regards to customer support but we could have done with a more comprehensive FAQ section. It sure helps that live chat, email, and telephone help is available 24 7.  We'll leave it for you to decide if the service is as 'attentive' as they say it is.

Presently, the Spin Casino Canada FAQ page doesn't offer resolutions to more elaborate problems which is a shame. But presumably, that's why they've included multiple contact options for players based in Canada. So those with more pressing queries not covered by the FAQ section can get in touch through live chat. Registered players also have access to telephone support numbers and an email address. Happily, customer service is available on a 24 7 basis which is a bonus.

What Banking Methods Can I Use at Spin Casino?

For depositing Canada-based players, Spin Casino includes a raft of standard payment methods. These include VISA, MasterCard, and Maestro. As well as debit and credit card options, popular online transactions services have been thrown in such as Interac, iDebit, Neteller, Skrill, PaySafe and Trustly. They recently added Cryptocurrencies (Bitcoin, Ethereum, Litecoin, Tether, USDC) as another deposit method.

As far as banking T&Cs go, withdrawals with web wallets can take from 2 to 24 hours. For credit/debit card payments it's 1 – 5 working days while bank account transfers are usually processed in 1 to 2 working days.

Is Spin Casino Canada Safe?

Like all established and trusted online casinos, Spin Palace Casino..sorry Spin Casino is licensed by a recognized regulatory body - in this case, the Kahnawake Gaming Commission. While not quite as well known as the UK Gambling Commission, the KGC is a highly respected authority in its own right and is well-known throughout Canada. Presently, the commission licenses around 100 online casino sites and works with a number of testing agencies including eCogra. So that's a good starting point, especially in respect of eCogra which regularly tests games to ensure that they're fair on players. Spin Casino's games are of course developed by Microgaming which, as we've said is a highly trusted software provider. So this should provide a little extra peace of mind.

And like its Spin Palace predecessor, Spin Casino is secured with SSL encryption. This means that your personal and financial information is locked down during transmission. So yes, Spin Casino is about as safe as any online casino. But what about responsible gaming?

How Good is Player Safety at Spin Casino?

Spin Casino is licenced and regulated by the Kahnawake Gaming Commission. Therefore it goes without saying, that they take their player's safety and welfare very seriously, especially when it comes to players within Canada. Kahnawake Gaming Commission, provide strict guidelines for their licensees to follow and any slip-ups or lapses along the way, could jeopardise Spin Casino's license.

Our Final Thoughts

To finally conclude our review then, it seems that the Spin Casino website still has plenty going for it. This is despite some glaring deficiencies in respect of the welcome bonus, the lack of free spins, and a very ordinary VIP scheme. Our advice would be to ignore the match bonus, disregard the loyalty point system out of hand and focus on the slots, classic casino games, and live dealer platform. Not one of the worse gaming experiences we've ever had. But certainly not the best.

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